Welcome to SilverIsh! These Terms and Conditions outline the rules and regulations for the use of our website, products, and services. By accessing or using our website, you agree to comply with these terms.

If you do not agree with any part of these terms, please do not use our website.

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1. General Information
   •    Company Name: SilverIsh
   •    Website: silverish.store
   •    Contact Email: silverish925@gmail.com
   •    Business Location: Bangalore 

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2. Products & Services
   •    We sell 925 pure silver jewelry.
   •    Product images on the website are for illustration purposes only. The actual product may vary slightly due to factors like lighting and handcrafted designs.
   •    All our silver jewelry is hallmarked and of guaranteed purity.

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3. Pricing & Payment
   •    Prices for products are mentioned in Rupees and may change without prior notice.
   •    We accept only prepaid orders and No Cash on delivery 
   •    Payments must be made in full before order processing.

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4. Shipping & Delivery
   •    We offer pan-India shipping. Estimated delivery time depends on your location and courier service.
   •    Once an order is dispatched, tracking details will be shared via email or whatsapp
   •    We are not responsible for delays caused by unforeseen circumstances, such as weather conditions, courier issues, or customs clearance.

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5. Returns, Refunds & Exchange
   •    Returns: Accepted only in case of wrong or damaged products received. You must report issues within 24-48 hours of delivery.
   •    Refunds: Issued only if the product is out of stock or cannot be replaced. Refunds will be processed within 7-10 business days.
   •    Exchange: Available for size or design issues (subject to stock availability). Shipping charges may apply.

 

6. Order Cancellations
   •    Orders can be canceled within 12 hours of purchase. Once shipped, cancellations are not possible.
   •    If canceled after shipping, return shipping costs will be deducted from the refund amount.

 

7. Intellectual Property
   •    All content, including images, text, logos, and designs on SilverIsh, is our intellectual property and cannot be copied, modified, or resold without permission.

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8. User Responsibilities
   •    You must provide accurate shipping and contact details while placing an order.
   •    Misuse of the website, including fraudulent transactions, may lead to legal action.

 

9. Privacy Policy
   •    Your personal data is protected as per our [Privacy Policy] https://www.silverish.store/store-policy . We do not share your details with third parties without consent.

 

10.Changes to Terms & Conditions
   •    We reserve the right to update these terms at any time. Please review this page periodically for changes.

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For any queries, reach out to silverish925@gmail.com

By using our website, you agree to these terms and conditions.